ABT: AMERICAN BALLET THEATRE

Hee Seo in Giselle.
Photo: Rosalie O'Connor.

© Copyright 2014
Ballet Theatre Foundation, Inc.
All rights reserved.

FAQs
2015 Spring Season * Metropolitan Opera House

How do we get to the Met?
The Met is located on the Upper West Side of Manhattan in New York City, between West 62nd and 65th Streets and Columbus and Amsterdam Avenues. For directions please visit http://www.metoperafamily.org/metopera/season/visit/index.aspx for detailed information.

Where can we Park?
The Lincoln Center "park and lock" parking garage is located underneath Lincoln Center. It is open to the public 24 hours a day for individual parking. The entrances are on West 65th Street (between Columbus and Amsterdam Avenues) and West 62nd Street (between Columbus and Amsterdam Avenues).

For more information about individual parking, please call 1-877-909-PARK. To make individual parking reservations within three weeks of a performance date, please call Centercharge at
212-721-6500.

For Group Vehicles and Tour Bus parking contact your bus company for information.

Wheelchair Accessibility.
The wheelchair access entrance is on the Concourse level (Founders Hall). There is a wheelchair accessible telephone in Founders Hall and an accessible ladies’ rest room in Founders Hall and gentlemen and ladies’ rest rooms on the Parterre, Grand Tier, and Dress Circle levels.

What is the dress code?
There is no dress code. People dress more formally for Galas or openings of new productions, but this is optional. We recommend comfortable clothing appropriate for a professional setting.

Are children allowed?
American Ballet Theatre welcomes children and families to experience the magic of classical ballet during its performances at the Metropolitan Opera House. While parents should use their discretion based on maturity level of their children, ABT recommends that children be at least 6 years of age to attend the Company’s performances at the Met. In determining if your child should attend ABT, it is important to know the child must be able to sit quietly and not disrupt the performance for other patrons. For full guidelines, visit www.abt.org.

What if we’re late to the performance?
Latecomers will not be admitted to the auditorium until intermission. Warning chimes are sounded pre-performance and intermission at 8 minutes and 4 minutes prior to curtain. Audience members who leave the auditorium during a performance will not be readmitted until intermission. There are areas off the North and South sides of the Orchestra level and in List Hall where latecomers may watch the performance on color screens until intermission. The Opera House opens thirty minutes prior to scheduled curtain times. Please come at your earliest convenience to avoid delays.

Where can we eat?

American Ballet Theatre Group Sales Department can, upon request provide a list of restaurants that are located within the Lincoln Center area.

The Grand Tier Restaurant at The Met
Set within one of the most spectacular cultural destinations in the world, The Grand Tier located in the Met provides an exceptional dining experience. Enjoy contemporary cuisine by Chef Jeff Raider for pre-curtain dining. Served in an atmosphere highlighted by spectacular chandeliers and original masterpieces by Marc Chagall an evening at the Grand Tier is truly an experience. The Grand Tier Restaurant at the Metropolitan Opera is open two hours prior to curtain to all Lincoln Center ticket-holders for pre-curtain dining. To receive information about group dining, catering and private event options, please contact special events representative: Kathleen Eubanks | 212 873 1602.

The Revlon Bar located on the Grand Tier Level offers light snacks and a full-service bar. It is also open two hours prior to curtain for pre-curtain and intermission dining.

Pre-curtain and intermission refreshment bars are located on the Orchestra, Grand Tier and Family Circle levels. Snacks are available. Please note that food and beverages are not permitted in the auditorium.

Where can we purchase souvenirs?
ABT has Gift Boutiques located on the Orchestra Level and the Grand Tier Level of the Theater (near the Revlon Bar) during performances only. The Gift Boutiques are open one 1⁄2 hour prior to the performance, during all intermissions and after the performance for matinees only.

May we use our cell phones?
Patrons with cell phones, alarm watches and/or electronic paging systems must turn them off prior to entering the auditorium.

May we take photos or record anything?
No, the photographing or recording of any performance, or the possession of any device for such photographing or recording inside the theater, without written permission of the management, is prohibited by law. Offenders may be ejected and liable for damages and other lawful remedies. Lights inside the auditorium are also prohibited. Ticket holders using pen flashlights will be asked to discontinue the practice.

Where are the telephones and restrooms?
Public telephones are available on all levels except the Parterre. Lounges and rest rooms are available on all seating levels. Additional ladies’ rest rooms are available on the Family Circle and Founders Hall levels.

Lost and Found
Found items may be turned in to an usher.
For lost items, inquiries should be made at the Chief Usher’s Office on the day of the event. Therafter, please contact the Security Office at 212-799-3100, extension 2499. Hours are Monday - Friday, 2:00 pm - 4:00 pm. Voice mail messages and inquiries will be returned the following business day.