Classification: Telefunding Representative

Department: Development/Membership

Last Revision Date: April 10, 2017

FLSA Status: Exempt

General Description:

ABT seeks part-time representatives to work with our telefundraising vendor for American Ballet Theatre’s fundraising campaign. We’re looking for reliable, articulate representatives to generate support for ABT’s membership programs.

Applicants must be able to work a minimum of 20 hours per week. Evening and weekend shifts are available. ABT offers flexible scheduling, a friendly work environment, and the opportunity to help support America’s National Ballet Company®. You’ll earn an hourly base pay plus commission.

Position Qualifications:

Telephone skills and basic computer skills are necessary. Sales or fundraising experience, knowledge of classical ballet, and/or appreciation for the arts is a plus.

Applications and Inquiries: 

Please call 929-358-7002 and leave a message with your name, phone number and why you think you’d be great at the job.

Development Assistant Intern

Development

General Description: This position is primarily responsible for assisting the Chief Advancement Officer of the development department.

• Support Chief Advancement Officer and Assistant to the Chief Advancement Officer with administrative duties and prospective projects
• Assist in processing gifts and drafting acknowledgement letters
• Prepare materials and draft minutes for the Board of Trustees’ Development and Nominating Committees
• Generate monthly expense reports and reconcile expense accounts of the Chief Advancement Officer and Director of Capital Projects
• Help process all ticket requests and backstage tours for the Chief Advancement Officer, Trustees, Honorary Trustees, former Trustees, and other VIP guests during the performance seasons
• Help with day-to-day tasks such as copying and assembling materials
• Support Development Department-wide activities, including special events, on a select basis
• Research based projects about local institutions and philanthropic donors
• Oversee and maintain department filing
• Other duties as assigned

Position Qualifications:

Must have excellent writing and communication skills.  Must be attentive to detail, have ability to meet strict deadlines, and be a self-starter.  Must be college student or recent graduate, Bachelor’s degree preferred. Computer literacy is a must, including proficiency in Microsoft Word, and Excel.  Familiarity with Raiser’s Edge a plus.  Knowledge of dance and performing arts preferred.

Must be able to commit to a schedule of 3-5 days a week.  Academic credit can be arranged.  Internship may be extended for additional months.

Primary Reporting Responsibility: Chief Advancement Officer and Assistant to CAO

Major Gifts Intern

Development

General Description: This position is primarily responsible for assisting the Major Gifts Team within the Development Department.

• Assist Associate Directors of Major Gifts and Major Gifts Associate with administrative duties and projects
• Conduct in-depth online research of high net-worth 2017 Fall Season single-ticket buyers for cultivation and addition into ABT’s Major Donor portfolio
• Assist in managing portfolio of current and prospective donors, including the organization and maintenance of accurate records for files, Raisers Edge, and Playbill
• Support Major Gifts and Development Department-wide activities and special events in conjunction with ABT’s annual seasons at either the Metropolitan Opera House or David H. Koch Theatre on a select basis as needed
• Assist in processing gifts and drafting acknowledgement letters
• Assist in processing donor ticketing
• Assist in creating and processing mailings
• Help with day-to-day tasks such as copying and assembling materials
• Other duties as assigned

Position Qualifications:

• College student or recent graduate (Bachelor’s degree preferred)
• Knowledge of and interest in ballet and the performing arts desired
• Enthusiastic and self-motivated team player
• Strong time management and organizational skills
• Exceptionally attentive to detail with refined communication skills, the ability to interact with a range of personality types, and the necessary poise when interacting with high net-worth constituents.
• Computer literacy is a must, including proficiency in Microsoft Word and Excel. Familiarity with fundraising database systems, such as Raisers Edge, a plus.

Must be able to commit to a schedule of 2-3 days a week. Academic credit can be arranged.  Internship may be extended for additional months.

Primary Reporting Responsibility: Major Gifts Associate

Membership Intern

Development

General Description: This position is primarily responsible for assisting with all facets of the Membership Department operations, and participates in all department fundraising events and activities.

• Work with Membership Assistant and Coordinator to collaborate on new ways to steward donors, generate acknowledgement letters, and update membership records accordingly.
  • Work with Assistant Manager of Special Events to assist with logistics of member events including studio visits, receptions, and special lectures.
• Work with Database Manager to maintain integrity of database and analyze and edit data to ensure accuracy.
• Work with Membership Coordinator on various ways to target specific donor groups and ensure effective workflow within the department.
• Supports Membership Associate with member subscriptions and ticketing; preparing, proofing, and customizing orders, data entry, database tracking, mailings, managing and reconciling expenses, and donor confirmations.
• Help clean and maintain Raisers’ Edge, our Donor Database.

Position Qualifications:

This position is available to students in at least their Junior-level year of Undergraduate Studies and Graduate-level students.  Students must be available for a minimum of 15 hours per week. Proficiency in Microsoft programs including Excel, and familiarity with databases preferred but not required. This internship will provide a great opportunity to experience how a Membership and Development Department runs in a successful non-profit organization. Students seeking academic credit are encouraged to apply.

Primary Reporting Responsibility: Director of Membership

Secondary Reporting Responsibility: Membership Coordinator and Membership Assistant

Patron Services Intern

Development

General Description: This position is responsible for assisting the Assistant Manager, Patron Services in stewarding members of Golden Circle, Majors, and Board of Trustees. General duties include:

• Assisting with ticket orders for ABT’s Spring and Fall New York Seasons
• Helps organize and plan donor trips while ABT is on tour both domestically and internationally
• Monitors and maintains various schedules and calendars
• Supports the scheduling of backstage tours, meet and greets, and class viewings
• Aides with planning dinners while ABT is in Season for cultivation events and benefit fulfillments
• Maintains accurate information in database involving ticketing and Playbill recognition
• Assists with the editing and monitoring of all ABT Playbill’s and donor crediting across multiple pieces of literature and publication
• Supports staff with other assigned duties

Position Qualifications:

The ideal candidate has enthusiastic energy, a keen attention to detail, is highly organized and self-sufficient. Excellent verbal and written communication skills are required. Must have stellar interpersonal/customer service skills, the ability to meet strict deadlines, as well as multitask.

Must be at least a sophomore in college. Computer literacy is a must, including proficiency in Microsoft Word and Excel. Experience with Raiser’s Edge or a fundraising database is a plus.

Availability to commit to a schedule of 4-5 days per week. Additional nights and weekends outside of regular office hours may be required to assist with staffing cultivation events. Academic credit can be arranged.

Primary Reporting Responsibility: Assistant Manager, Patron Services

Special Events Intern

Development

General Description: This position is responsible for supporting the Special Events Department in all areas of event planning

• Assist with mailings such as invitations, photos, acknowledgement letters, etc.
• Format and edit mailing labels, envelopes, invitation lists, etc.
• Maintain inventory of supplies (letterhead, brochures, invitations, stamps, seating charts) for Events department; responsible for ordering new materials as required
• Manage distribution of departmental mail; update contact information for returned mail
• Coordinate all departmental filing
• Assist in designing all in-house event materials such as place cards or event signage
• Draft event descriptions for ABT website and update all events web pages
• Prospect research as assigned
• Produce Special Events acknowledgement letters
• Track RSVPs for events
• Serve as contact for patron event inquiries
• Staff all special events
• Other duties as assigned

Position Qualifications:

Must be extremely organized, attentive to detail, and able to work on multiple projects and meet strict deadlines.  Must have excellent telephone manner and interpersonal skills.  Must have strong interest in non-profit industry; knowledge of dance and /or the performing arts preferred.  Proficiency in Microsoft Word and Excel required. Experience with Photoshop and Raisers Edge highly desired.

Primary Reporting Responsibility: Manager of Special Events

ABT JKO School Intern

Education and Training

General Description: This position is primarily responsible for assisting the Director of the ABT JKO School and Director of the ABT JKO School Children’s Division in special projects related to the ABT Jacqueline Kennedy Onassis School, including Pre-Professional Division and Children’s Division.

• Chaperone and escort Children’s Division students to and from studios for daily classes
• Act as secondary parent contact/ receptionist during evening hours
• Assist ABT JKO School Assistant with ABT JKO School Boutique Inventory and Sales
• Assist ABT JKO School Assistant in recording of student absences
• Assist with, organize, and manage ABT Studio Company and ABT JKO School wardrobe/ costumes
• Assist with ABT Studio Company or ABT JKO School performances and departmental events as necessary
• Oversee and maintain department filing and form processing
• Update ABT JKO School student profiles through Education Edge
• Help with day-to-day tasks such as copying and assembling materials for families and faculty
• Assist in the maintenance and set-up of studios for daily classes
• Other duties as assigned by the Directors, Coordinator and Assistant of the ABT JKO School

Position Qualifications:

Must have excellent interpersonal/ customer service skills and work well with children and teenagers.  Must be attentive to detail, have ability to meet strict deadlines, have ability to work well in a pressured environment and be a self-starter.  A strong dance background is a must, as well as an interest in the administrative aspects of running a school.

Must be at least a sophomore in college. Knowledge of dance and performing arts required. Computer literacy is a must, including proficiency in Microsoft Word and Excel.

Must be able to commit to a schedule of 2-3 days a week, preferably Monday evenings until 8:00pm, and/ or Saturday mornings. Additional nights and weekends outside of schedule hours may be required. Academic credit can be arranged.

Primary Reporting Responsibility: ABT JKO School Directors

Education and Training Intern

Education and Training

General Description: This position is responsible for assisting the entire Department of Education and Training.

• Assist Associate Director of Education and Training in the organization and execution of ABT’s outreach programs
• Assist in the preparation of Fall Young People’s Ballet Workshop program
• Manage dance shoe inventory and sales for students
• Assist with the maintenance of Educational Outreach database
• Organize schedules and general communication between patrons
• Assist in archival of department audio and video
• Oversee and maintain department filing
• Help with day-to-day tasks such as copying and assembling materials
• Other duties as assigned

Position Qualifications:

Must have excellent interpersonal skills and work well with children.  Must be attentive to detail, have ability to meet strict deadlines, and be a self-starter.  A strong dance background is recommended, as well as an interest in the Administrative aspects of Family Programming.

Computer literacy is a must, including proficiency in Microsoft Word and Excel.  Knowledge of dance and performing arts is a requirement.

Must be able to commit to a schedule of 2-3 days a week.  Academic credit can be arranged.

Primary Reporting Responsibility: Associate Director of Education and Training

National Training Curriculum Intern

Education and Training

General Description: This position is primarily responsible for assisting the National Training Curriculum Manager in organizing ABT’s National Training Curriculum (NTC) Teacher Training Sessions, and assisting the Affiliate Exam Coordinator with Affiliate Examinations.

• Help organize details related to upcoming teacher trainings and examinations
• Attend and assist in the teacher trainings
• Help manage NTC boutique sales
• Research and update mailing lists for marketing
• Oversee and maintain department filing
• Help with day-to-day tasks such as copying and assembling materials
• Assist National Training Curriculum Manager and Affiliate Exam Coordinator as needed
• Other duties as assigned

Position Qualifications:

Must have excellent interpersonal skills.  Must be organized, have attention to detail, have ability to meet strict deadlines, and be a self-starter.  A strong dance background is a must, as well as an interest in the Administrative aspects of running a training program.

Must be at least a sophomore in college. Computer literacy is a must, including proficiency in Microsoft Word and Excel.  Knowledge of dance and performing arts is a requirement.

Must be able to commit to a schedule of 2-3 days a week.  Academic credit can be arranged.

Primary Reporting Responsibility: National Training Curriculum Manager

Executive Office Intern

Executive Office

General Description: This position is responsible for assisting the Executive Assistant to the Executive Director. This intern will be exposed to all facets of the organization through this unique internship and have the opportunity to collaborate with many departments.

Tasks may include:

• Organizing and preparing research for internal and external meetings
• Planning and coordinating staff events and large meetings
• Assisting with managing event invitations and RSVPs
• Assisting with VIP hospitality for performance seasons
• Liaising with various departments to ensure smooth guest experience
• Assisting with greeting ED’s VIP guests at events and performances
• Assisting the Executive Assistant with managing administrative tasks for the Executive Office
• Managing calendars and arranging meetings
• Making travel arrangements and restaurant reservations
• Organizing contact information/details
• Ordering office supplies
• Completing expense reports
• Maintaining databases and filing systems
• Other duties as assigned by Executive Director and Executive Assistant

Position Qualifications:

You must be eager to work in a fast-paced environment, handle confidential information with exceptional care and discretion, have excellent interpersonal skills and a can-do attitude. This candidate must be flexible, very organized, and detail-oriented. You must be able to adapt to an ever-changing environment, work under pressure, meet deadlines, and be solution-oriented. The ideal candidate is sunny, positive and has a sense of humor!

Computer Literacy is a must, including proficiency in Microsoft Word, PowerPoint and Excel.

Primary Reporting Responsibility: Executive Assistant

Strategic Initiatives Intern

Executive Office

General Description:

This position is primarily responsible for assisting with the Director of Strategic Initiatives in the Executive Office.

• Work with the Director of Strategic Initiatives on different strategic projects across ABT
• Projects may include strategic planning, process enhancement, industry research, new business development and special projects as they arise
• Organize communications and cross-collaboration across departments
• Assist in preparing for meetings
• Various administrative duties and other duties as assigned

Position Qualifications:

This position is available to Undergraduate or Graduate-level students, MBA or Masters preferred, and students in at least their Senior-level year of Undergraduate Studies.  Students must be available for a minimum of 15-20 hours per week (flexible).   Proficiency in Microsoft programs including Excel, Word and PowerPoint as well as a basic knowledge of research, financial modeling, business and/or strategy is preferred.  Must have excellent writing and communication skills.  Must be organized and attentive to detail, have ability to meet strict deadlines, and be a self-starter.  Knowledge of dance and performing arts industry preferred.  Students seeking academic credit are encouraged to apply.

Primary Reporting Responsibility: Director of Strategic Initiatives

Marketing Intern

Marketing

General Description: This position is primarily responsible for assisting in Social Media and Box Office Strategy in the Marketing Department

• Drafts social media content
• Contributes ideas to the social media content calendar
• Develops reports on social media analytics
• Researches brand partnership opportunities
• Assembles and analyzes box offices sales reports to help prepare marketing strategies and objectives
• Organizes marketing reports and archival documents
• Researches competitive landscape by identifying and evaluating pricing and marketing best practices in Ballet and other comparable industries
• Maintains research databases
• Assists in monitoring season earned revenue budgets by comparing and analyzing actual results with projects and goals
• Participates in creation of a dynamic pricing algorithm for season performances at Met Opera House
• Help with day-to-day tasks and other Marketing duties as assigned

Position Qualifications:

Must have excellent writing and communication skills.  Must be attentive to detail, have ability to meet strict deadlines, and be a self-starter.  This position is available to students in at least their Junior-level year of Undergraduate Studies and Graduate-level students.  Proficiency in Microsoft Word, Excel, and PowerPoint. Knowledge of dance and performing arts preferred.

Primary Reporting Responsibility:                   Marketing Manager, Box Office Strategy and CRM

Secondary Reporting Responsibility:              Associate Director, Brand Partnerships and Social Media