Department: Development

Last Revision: October 22, 2018

FLSA Status: Non – Exempt

The Role

Primary Responsibilities:

• Primary liaison to eligible donors for purchasing performance tickets for ABT performances.
• Acts as primary liaison to Metropolitan Opera House subscription department and manages subscription seating assignments for qualified ABT donors.
• Acts as primary liaison between Development department, ABT Company Management, and tour venue box office staff during all New York engagements.
• Coordinates department-wide and special event seating holds for New York seasons and tour engagements.
• Processes and tracks development department requests for complimentary tickets for donor cultivation.
• Manages the production and distribution of daily performance reports during all New York and tour engagements.
• Supervises and participates in data entry of ticket orders and seating preferences in donor records in Raiser’s Edge.
• Creates end-of-season analysis of subscription and single ticket service usage for all New York City venues.
• Schedules all private backstage tours, dancer “meet and greets” and rehearsal viewings with the Artistic Staff for development department.
• Manages all donor listings, including Playbill, all ABT publications, and all out-of-town venues.

Position Qualifications:

• Bachelor’s degree and a minimum of 1-2 years of professional fundraising/events experience is required.
• Must be extremely organized, attentive to detail, able to multi-task, and meet strict deadlines.
• Excellent interpersonal , verbal and written communication skills. Must work collaboratively with all Development department colleagues and other administrative staff working collegially across departments and across the organization.
• Ability to work effectively with a streamlined staff and resources.
• Low-ego, hands on, results-driven style with down-to-earth, collaborative, “roll-up-your-sleeves” personality.
• Proficiency in Microsoft Word, Excel, and Raiser’s Edge is required.
• Must be willing to work evening and weekend hours.
• Strong work ethic preferred.

Primary Reporting Responsibility: Assistant Manager, Special Events

To Apply: Please send a cover letter and résumé to [email protected]. Include in the subject line “Patron Services Coordinator.” No phone calls, please. Only qualified candidates will be contacted.

American Ballet Theatre is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Department: Development

Last Revision: October 16, 2018

FLSA Status: Non – Exempt

The Role

Primary Responsibilities:

• Assist Director of Membership in executing a strategic plan to steward, renew, upgrade and prospect Golden Circle members – including engagement strategies throughout the year, and day-to-day implementation.
• Maintain communication via phone and email with Golden Circle donors to ensure retention, upgrades, and positive association with the organization.
• Work closely with the Junior Council Executive Committee, in collaboration with the Director of Membership, to develop, cultivate, and enhance this membership group.
• Assist the Director of Membership with developing, researching, and executing plans to increase the number of members and total dollars for the Membership Department.
• Draft and proofread copy for Membership renewal letters, direct mail appeals, e-blasts, and Membership web materials.
• Serve as liaison with the Marketing Department to supervise all Development Net Community aspects – including creation of email/e-blast communications, web pages, and some low-level graphics.
• Manage and maintain staffing of Membership Table during spring and fall performance seasons—including the creation of promotional materials for table, volunteer and staff coordination, and strategies for more effective acquisition.
• Coordinate and manage volunteers and interns for Membership Department.
• Provide back-up support for processing records and donations from the phone, website, telefunding and mail.
• Take responsibility for any other duties as requested by Director of Membership and Chief Advancement Officer.

Position Qualifications:

• Bachelor’s degree is required.
• Must be extremely organized and attentive to detail.
• Must be able to work on multiple projects at once and meet strict deadlines.
• Must have excellent telephone manner and interpersonal skills.
• Proficiency in Microsoft Word and Excel required.
• Proficiency in Raiser’s Edge highly desirable.
• Must be willing to work evening and weekend hours when required.

Primary Reporting Responsibility: Director of Membership

To Apply: Please send a cover letter and résumé to [email protected]. Include in the subject line “Assistant Manager, Membership.” No phone calls, please. Only qualified candidates will be contacted.

American Ballet Theatre is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Department: Finance

Last Revision: October 19, 2018

FLSA Status: Exempt

The Role

Primary Responsibilities:

• Assist the Sr. Director of Finance and CFO with day-to-day operational activities.
• Act as a key component on cash flow preparation and budgeting process.
• Maintain balance sheet schedules including accounts receivable, prepaid expenses, accrued expenses, fixed assets and deferred income.
• Reconcile bank accounts and prepare monthly bank reconciliations.
• Be involved in the annual audit preparation.
• Assist in the preparation of the 990 tax form.
• Prepare other federal and state tax forms.
• Generate monthly and quarterly financial reports.
• Support colleagues on the Finance team as necessary to complete departmental tasks.
• Perform other duties as requested.

Position Qualifications – Ability To:

• Demonstrate commitment to excellence and high standards, including quality customer service to ABT’s constituents (staff, artists, vendors, etc.).
• Demonstrate strong problem solving and analytical skills.
• Utilize excellent written and oral communication skills.
• Display confidence in using technology.
• Pay acute attention to detail.
• Prioritize and organize work to effectively balance multiple assignments, set priorities and meet stringent deadlines.
• Work independently as well as a strong team player.
• Approach tasks with a low-ego, hands on, results-driven leadership style and with a down-to-earth, collaborative, “roll-up-your-sleeves” personality, and rally others to take the initiative in their areas of expertise.

Education and Experience:

• Bachelor’s degree in Accounting (required)
• 1-2 years relevant experience (minimum)
• Familiarity with Financial Edge accounting package (preferred)
• Fluency in Microsoft Suite and familiar with database concepts

Primary Reporting Responsibility: Senior Director of Finance

To Apply: Please send a cover letter and résumé to [email protected]. Include in the subject line “Staff Accountant.” No phone calls, please. Only qualified candidates will be contacted.

American Ballet Theatre offers medical, dental, disability, and retirement plan coverage. Our staff also enjoys generous vacation, sick leave and personal days, access to ABT performances and events, and a stimulating and collegial work environment.

American Ballet Theatre is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Department: Information Technology

Last Revision: October 19, 2018

FLSA Status: Non-Exempt

The Role

The IT Support Manager will report to ABT’s Chief Financial Officer, who oversees the Information Technology function at ABT, and will serve as an important member of the Technology team. This full-time, salaried position is responsible for providing efficient and effective technical assistance for the ABT staff, as well as partnering with contract support vendors to ensure the maintenance and stability of the IT environment. The IT Support Manager must have strong technical knowledge and be able to communicate effectively to understand problems and explain solutions. This includes offering a customer-oriented, proactive approach to technical problem-solving.

This role requires an individual who is a team player, willing to learn, share new ideas and accept new challenges and tasks. Ideal candidates are individuals with several years of experience in a technology support role as well as an interest in the nonprofit sector and the performing arts.

Primary Responsibilities:

• Provide high-quality technical support to all users within the organization.
• Act as a key point of contact with contracted support vendors.
• Develop a thorough understanding of organizational business requirements and priorities to deliver high-quality service and effective solutions.
• Collaborate with departmental IT counterparts to proactively maintain and integrate internal and third-party business applications.
• Manage time effectively to balance support requests and project-based improvement initiatives.
• Maintain and create technical documentation in support of related systems and processes as needed.
• Provide regular status reports to management.
• Perform other duties as requested.

Position Qualifications:

• Experience with networking, client-server environments, Microsoft Exchange, Active Directory, Azure.
• Strong technical skills and experience on a variety of computing platforms including Mac and PC.
• Proficiency with the maintenance and support of the Microsoft Office 365 SuiteSolid understanding of computer systems, common productivity software, mobile devices, WiFi, printers, and other technology.
• Experience with PBX systems preferred but not required.
• Strong technical problem solving and analytical skills.
• Excellent written and oral communication skills.
• Ability to pay acute attention to detail.
• Ability to work independently as well as contribute as a strong team player.

Primary Reporting Responsibility: Chief Financial Officer

To Apply: Please send a cover letter and résumé to [email protected]. Include in the subject line “IT Support Manager.” No phone calls, please. Only qualified candidates will be contacted.

American Ballet Theatre offers medical, dental, disability, and retirement plan coverage. Our staff also enjoys generous vacation, sick leave and personal days, access to ABT performances and events, and a stimulating and collegial work environment.

American Ballet Theatre is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Classification: Telefunding Representative

Department: Development/Membership

Last Revision Date: April 10, 2017

FLSA Status: Exempt

The Role

ABT seeks part-time representatives to work with our telefundraising vendor for American Ballet Theatre’s fundraising campaign. We’re looking for reliable, articulate representatives to generate support for ABT’s membership programs.

Applicants must be able to work a minimum of 20 hours per week. Evening and weekend shifts are available. We offer flexible scheduling, a friendly work environment, and the opportunity to help support America’s National Ballet Company®. You’ll earn an hourly base pay plus commission.

Position Qualifications:

• Telephone skills and basic computer skills are necessary.
• Sales or fundraising experience
• Knowledge of classical ballet, and/or appreciation for the arts is a plus

To Apply: Please call 929.358.7002 and leave a message with your name, phone number and why you think you’d be great at the job.

Development Assistant Intern

Development

General Description: This position is primarily responsible for assisting the Chief Advancement Officer of the development department.

• Support Chief Advancement Officer and Assistant to the Chief Advancement Officer with administrative duties and prospective projects
• Assist in processing gifts and drafting acknowledgement letters
• Prepare materials and draft minutes for the Board of Trustees’ Development and Nominating Committees
• Generate monthly expense reports and reconcile expense accounts of the Chief Advancement Officer and Director of Capital Projects
• Help process all ticket requests and backstage tours for the Chief Advancement Officer, Trustees, Honorary Trustees, former Trustees, and other VIP guests during the performance seasons
• Help with day-to-day tasks such as copying and assembling materials
• Support Development Department-wide activities, including special events, on a select basis
• Research based projects about local institutions and philanthropic donors
• Oversee and maintain department filing
• Other duties as assigned

Position Qualifications:

Must have excellent writing and communication skills.  Must be attentive to detail, have ability to meet strict deadlines, and be a self-starter.  Must be college student or recent graduate, Bachelor’s degree preferred. Computer literacy is a must, including proficiency in Microsoft Word, and Excel.  Familiarity with Raiser’s Edge a plus.  Knowledge of dance and performing arts preferred.

Must be able to commit to a schedule of 3-5 days a week.  Academic credit can be arranged.  Internship may be extended for additional months.

Primary Reporting Responsibility: Chief Advancement Officer and Assistant to CAO

Major Gifts Intern

Development

General Description: This position is primarily responsible for assisting the Major Gifts Team within the Development Department.

• Assist Associate Directors of Major Gifts and Major Gifts Associate with administrative duties and project
• Conduct in-depth online research of high net-worth 2018 Fall Season single-ticket buyers for cultivation and addition into ABT’s Major Donor portfolio
• Assist in managing portfolio of current and prospective donors, including the organization and maintenance of accurate records for files, Raisers Edge, and Playbill
• Support Major Gifts and Development Department-wide activities and special events in conjunction with ABT’s annual seasons at either the Metropolitan Opera House or David H. Koch Theatre on a select basis as needed
• Assist in processing gifts and drafting acknowledgement letters
• Assist in processing donor ticketing
• Assist in creating and processing mailings
• Help with day-to-day tasks such as copying and assembling materials
• Other duties as assigned

Position Qualifications:

• College student or recent graduate (Bachelor’s degree preferred)
• Knowledge of and interest in ballet and the performing arts desired
• Enthusiastic and self-motivated team player
• Strong time management and organizational skills
• Exceptionally attentive to detail with refined communication skills, the ability to interact with a range of personality types, and the necessary poise when interacting with high net-worth constituents.
• Computer literacy is a must, including proficiency in Microsoft Word and Excel. Familiarity with fundraising database systems, such as Raisers Edge, a plus.Must be able to commit to a schedule of 2-3 days a week. Academic credit can be arranged. Internship may be extended for additional months.

Primary Reporting Responsibility: Major Gifts Associate

Secondary Reporting Responsibility: Associate Director of Major Gift

Membership Intern

Development

General Description: This position is primarily responsible for assisting with all facets of the Membership Department operations, and participates in all department fundraising events and activities.

• Work with Membership Assistant and Coordinator to collaborate on new ways to steward donors, generate acknowledgement letters, and update membership records accordingly.
• Work with Assistant Manager of Special Events to assist with logistics of member events including studio visits, receptions, and special lectures.
• Work with Database Manager to maintain integrity of database and analyze and edit data to ensure accuracy.
• Work with Membership Coordinator on various ways to target specific donor groups and ensure effective workflow within the department.
• Supports Membership Associate with member subscriptions and ticketing; preparing, proofing, and customizing orders, data entry, database tracking, mailings, managing and reconciling expenses, and donor confirmations.
• Help clean and maintain Raisers’ Edge, our Donor Database.

Position Qualifications:

This position is available to students in at least their Junior-level year of Undergraduate Studies and Graduate-level students.  Students must be available for a minimum of 15 hours per week. Proficiency in Microsoft programs including Excel, and familiarity with databases preferred but not required. This internship will provide a great opportunity to experience how a Membership and Development Department runs in a successful non-profit organization. Students seeking academic credit are encouraged to apply.

Primary Reporting Responsibility: Director of Membership

Secondary Reporting Responsibility: Membership Coordinator and Membership Assistant

Patron Services Intern

Development

General Description: This position is responsible for assisting the Assistant Manager, Patron Services in stewarding members of Golden Circle, Majors, and Board of Trustees. General duties include:

• Assisting with ticket orders for ABT’s Spring and Fall New York Seasons
• Helps organize and plan donor trips while ABT is on tour both domestically and internationally
• Monitors and maintains various schedules and calendars
• Supports the scheduling of backstage tours, meet and greets, and class viewings
• Aides with planning dinners while ABT is in Season for cultivation events and benefit fulfillments
• Maintains accurate information in database involving ticketing and Playbill recognition
• Assists with the editing and monitoring of all ABT Playbill’s and donor crediting across multiple pieces of literature and publication
• Supports staff with other assigned duties

Position Qualifications:

The ideal candidate has enthusiastic energy, a keen attention to detail, is highly organized and self-sufficient. Excellent verbal and written communication skills are required. Must have stellar interpersonal/customer service skills, the ability to meet strict deadlines, as well as multitask.

Must be at least a sophomore in college. Computer literacy is a must, including proficiency in Microsoft Word and Excel. Experience with Raiser’s Edge or a fundraising database is a plus.

Availability to commit to a schedule of 4-5 days per week. Additional nights and weekends outside of regular office hours may be required to assist with staffing cultivation events. Academic credit can be arranged.

Primary Reporting Responsibility: Assistant Manager, Patron Services

Special Events Intern

Development

General Description: This position is responsible for supporting the Special Events Department in all areas of event planning

• Assist with mailings such as invitations, photos, acknowledgement letters, etc.
• Format and edit mailing labels, envelopes, invitation lists, etc.
• Maintain inventory of supplies (letterhead, brochures, invitations, stamps, seating charts) for Events department; responsible for ordering new materials as required
• Manage distribution of departmental mail; update contact information for returned mail
• Coordinate all departmental filing
• Assist in designing all in-house event materials such as place cards or event signage
• Draft event descriptions for ABT website and update all events web pages
• Prospect research as assigned
• Produce Special Events acknowledgement letters
• Track RSVPs for events
• Serve as contact for patron event inquiries
• Staff all special events
• Other duties as assigned

Position Qualifications:

Must be extremely organized, attentive to detail, and able to work on multiple projects and meet strict deadlines.  Must have excellent telephone manner and interpersonal skills.  Must have strong interest in non-profit industry; knowledge of dance and /or the performing arts preferred.  Proficiency in Microsoft Word and Excel required. Experience with Photoshop and Raisers Edge highly desired.

Primary Reporting Responsibility: Manager of Special Events

ABT Training Programs Intern

Education and Training

General Description: This position is primarily responsible for assisting the Director of the ABT JKO School in special projects related to the ABT Jacqueline Kennedy Onassis School, including Pre-Professional Division and Children’s Division, as well as projects associated with the ABT Summer Intensive and ABT Studio Company. Responsibilities include but are not limited to the following:

• Chaperone and escort students to and from studios for daily classes
• Act as secondary parent contact/ receptionist during evening hours
• Assist with ABT Boutique Inventory and Sales
• Assist ABT JKO School Staff in recording of student absences
• Assist with, organize, and manage ABT Studio Company and ABT JKO School wardrobe/ costumes
• Assist with ABT Studio Company or ABT JKO School performances and departmental events as necessary
• Oversee and maintain department filing and form processing for ABT Training programs
• Update ABT JKO School student profiles through Education Edge
• Help with day-to-day tasks such as copying and assembling materials for families and faculty
• Assist in the maintenance and set-up of studios for daily classes
• Other duties as assigned by the Directors, Coordinator and Assistant of the ABT JKO School and Summer Intensive.

Position Qualifications:

Must have excellent interpersonal/ customer service skills and work well with children and teenagers. Must be attentive to detail, have ability to meet strict deadlines, have ability to work well in a pressured environment and be a self-starter. A strong dance background is a must, as well as an interest in the administrative aspects of running a school.

Must be at least a sophomore in college. Knowledge of dance and performing arts required. Computer literacy is a must, including proficiency in Microsoft Word and Excel.

Must be able to commit to a schedule of 12-25 hours per week. Saturday mornings are preferred. Additional nights and weekends outside of schedule hours may be required. Academic credit can be arranged.

Primary Reporting Responsibility: ABT JKO School Directors

National Training Curriculum Intern

Education and Training

General Description: This position is primarily responsible for assisting the National Training Curriculum Manager in organizing ABT’s National Training Curriculum (NTC) Teacher Training Sessions, and assisting the Affiliate Exam Coordinator with Affiliate Examinations.

• Help organize details related to upcoming teacher trainings and examinations
• Attend and assist in the teacher trainings
• Help manage NTC boutique sales
• Research and update mailing lists for marketing
• Oversee and maintain department filing
• Help with day-to-day tasks such as copying and assembling materials
• Assist National Training Curriculum Manager and Affiliate Exam Coordinator as needed
• Other duties as assigned

Position Qualifications:

Must have excellent interpersonal skills.  Must be organized, have attention to detail, have ability to meet strict deadlines, and be a self-starter.  A strong dance background is a must, as well as an interest in the Administrative aspects of running a training program.

Must be at least a sophomore in college. Computer literacy is a must, including proficiency in Microsoft Word and Excel.  Knowledge of dance and performing arts is a requirement.

Must be able to commit to a schedule of 2-3 days a week.  Academic credit can be arranged.

Primary Reporting Responsibility: Director of Training Programs

Executive Office Intern

Executive Office

General Description: This position is responsible for assisting the Executive Assistant to the Executive Director. This intern will be exposed to all facets of the organization through this unique internship and have the opportunity to collaborate with many departments.

Tasks may include:

• Organizing and preparing research for internal and external meetings
• Planning and coordinating staff events and large meetings
• Assisting with managing event invitations and RSVPs
• Assisting with VIP hospitality for performance seasons
  • Liaising with various departments to ensure smooth guest experience
  • Assisting with greeting ED’s VIP guests at events and performances
• Assisting the Executive Assistant with managing administrative tasks for the Executive Office
  • Managing calendars and arranging meetings
  • Making travel arrangements and restaurant reservations
  • Organizing contact information/details
  • Ordering office supplies
• Completing expense reports
• Maintaining databases and filing systems
• Other duties as assigned by Executive Director and Executive Assistant

Position Qualifications:

You must be eager to work in a fast-paced environment, handle confidential information with exceptional care and discretion, have excellent interpersonal skills and a can-do attitude. This candidate must be flexible, very organized, and detail-oriented. You must be able to adapt to an ever-changing environment, work under pressure, meet deadlines, and be solution-oriented. The ideal candidate is sunny, positive and has a sense of humor!

Computer Literacy is a must, including proficiency in Microsoft Word, PowerPoint and Excel.

Primary Reporting Responsibility: Executive Assistant

Marketing Intern

Marketing

General Description: This position is primarily responsible for assisting in Social Media and Box Office Strategy in the Marketing Department

• Drafts social media content
• Contributes ideas to the social media content calendar
• Develops reports on social media analytics
• Researches brand partnership opportunities
• Assembles and analyzes box offices sales reports to help prepare marketing strategies and objectives
• Organizes marketing reports and archival documents
• Researches competitive landscape by identifying and evaluating pricing and marketing best practices in Ballet and other comparable industries
• Maintains research databases
• Assists in monitoring season earned revenue budgets by comparing and analyzing actual results with projects and goals
• Participates in creation of a dynamic pricing algorithm for season performances at Met Opera House
• Help with day-to-day tasks and other Marketing duties as assigned

Position Qualifications:

Must have excellent writing and communication skills.  Must be attentive to detail, have ability to meet strict deadlines, and be a self-starter.  This position is available to students in at least their Junior-level year of Undergraduate Studies and Graduate-level students.  Proficiency in Microsoft Word, Excel, and PowerPoint. Knowledge of dance and performing arts preferred.

Primary Reporting Responsibility:                   Marketing Manager, Box Office Strategy and CRM

Secondary Reporting Responsibility:              Associate Director, Brand Partnerships and Social Media

Finance Intern

Finance

General Description: This position is primarily responsible for assisting in the Finance Department

•   Assist with bank reconciliations
• Analyze balance sheet schedules
• Assist with the preparation of files needed for the annual audit
• Assist the bursar with record keeping for school tuition and scholarships
• Process manual credit card payments
• Assist the Senior Director of Finance on any other reports as requested
• Help with day-to-day tasks and other financial duties as assigned

Position Qualifications:

Must have excellent writing and communication skills. Must be attentive to detail, have ability to meet strict deadlines, and be a self-starter. Proficiency in Microsoft Word and Excel. Knowledge of dance and performing arts are helpful.

Primary Reporting Responsibility: Senior Director of Finance

Secondary Reporting Responsibility: TBD