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Frequently Asked Questions

What size does my group have to be?

Group sales pricing is offered on purchases of 15 tickets or more for the same performance in the same section.

Can I purchase group tickets online?

No. You must purchase group tickets through our Group Sales liaisons at or by phone at 212-253-5953.

What discounts are offered for groups?

Groups of 15 or more can save up to 30% off. Group discounts vary based on performance and location. Please check our group sales page for pricing for each performance and section.

Are there any fees?

Service and Set Restoration fees are waived for Group Sales.

When is the final payment due for Group Sales orders?

Payment is due in full 30 days prior to the selected performance date. A 50% non-refundable deposit is required at the time the order is placed and the balance must be paid by 30 days prior to the selected performance date. If payment is not received by 30 days prior to the performance, your tickets will be released for general sale to the public.

Can I make any changes to my order?

You can make adjustments to your Group Sales order up until the final payment, 30 days prior to the performance date. If changes result in the order falling below 15 tickets, Group Sales pricing will be replaced with current Full Price Single Ticket pricing.

Can I request specific seats?

Group Sales orders only require a choice of seating zone. We will try our best to accommodate specific seat requests, pending availability, but cannot guarantee requests will be fulfilled. Large Groups may need to be seated in two or more blocks of seats.

Can you accommodate seating for patrons with special needs?

The Metropolitan Opera House has several options to accommodate patrons with special needs. Please include all special needs requests with your order so we can accommodate appropriately.

How will I receive my tickets?

Once the final payment has been made on your order, we can either mailed your tickets directly to you or hold them at the Box Office for pick up. Please indicate your preference when placing your order.